Please take a quick look at the Advanced Troubleshoot Guide and see if your issue here covered there. If that doesn’t solve the issue, please contact us at help@scrib3dpen.com and we’ll be happy to assist.Read More

Please take a quick look at the P1 Troubleshoot Guide and see if your issue here covered there. If that doesn’t solve the issue, please contact us at help@scrib3dpen.com and we’ll be happy to assist.Read More

You can use the button next to the LCD screen to increase or decrease the temperature after you have chosen the correct material.  Read More

Chose your material – ABS or PLA – and then manually lower the temperature to a lower setting than the default temperature. Use the slower end of the speed range, and remember PLA takes around 4~6 seconds to harden, while ABS takes around 3 seconds to harden. Moved the pen in the direction you want to...Read More

You need to unplug the pen and then plug it back in to reset the pen, then you can chose between PLA and ABS.Read More

Our 3D pens go to sleep after 5 mins of non usage. Once a pen is asleep you can simply press the forwards button on the pen and it will wake it back up. Read More

The pen has detected an error. T he error could be small, for example the temperature did not rise fast enough or something else is not working. First try unplugging and then re-plug in the pen. Most of the time this will solve the issue. If unplugging and replugging dose not solve the issue and...Read More

No problem. Just contact us at help@scrib3dpen.com. No matter the issue we’re here to help.Read More

A 3D pen is a pen that extrudes heated or warm plastic from the pen’s nozzle. You don’t need any software. With a 3D pen you can draw a raised graphic on a piece of paper or any flat surface. But what makes a 3D pen truly unique is its ability to “draw” in mid-air,...Read More