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Serial Number *

Enter the serial number (This can be found on the underside of your device). If uploading a photo, type ‘attached’.

Proof of purchase *

Enter your order confirmation number or upload a receipt. If uploading, type ‘attached’.

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Supported format: JPG, JPEG, PNG, GIF, SVG.

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Upload Proof of Purchase / Serial Number / etc.

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Note: Before submitting your request, please check our support resources, you might find the answer right away:
• P1 Pen troubleshooting
• ADV Pen troubleshooting

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Thanks for getting in touch!

We'll get back to you soon.

Have a great day!

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